FAQs

Do you need Planning Permission for a Pergola?

Planning guidelines regarding Pergolas are slightly blurred but generally (roughly 80% of the time) you will NOT need planning permission. Planning permission does differ from council to council but there are some common scenarios where you will require it; if you are in a protected conservation area such as an Area of Outstanding Natural Beauty (AONB), your property is listed, or the structure is on the front of your property in an urban area. It is also important to note that if the structure is within 2 meters of the property boundary the maximum height allowed for a structure is 2.5 meters. Further away from the boundary, the maximum height limit increases to 3 meters.

The planning rules were altered in the town and country planning update post covid to allow more flexibility for businesses looking to utilise outdoor spaces.

We advise that you do consult your local planning authority, especially for large projects as it is always best to know exactly where you stand before committing to a substantial investment.

Do you have a Showroom?

Yes we do, located at our head office; on the outskirts of Plymouth. We have invested in a variety of models to showcase just a few of products we have to offer. There will always be a show kitchen and a few pergolas to view. Our showroom is updated regularly to include new models all the time.

Do you install nationwide?

Whilst we are able to cover most parts of the UK we prefer to work within a 3 hour of our head office in Plymouth, being within this radius allow us to offer you a better after-sales service with quicker response times. Our design consultants aim to get out to you at a time which suits you even if this is at the after normal working hours. Design consultations where we are required to travel 2 hours or more are charged at £275 + VAT. This is taken off your balance if you place an order.

Do you operate in the Channel Islands?

We have started to offer our services to Jersey and Guernsey due to increased interest from these areas. We have a flat rate consultation fee of £375 + VAT for the Channel Islands. Again this fee is credited back to your account if you place an order.